Refund Policy
Last updated: August 5, 2026
1. 30-day money-back guarantee
We offer a 30-day money-back guarantee on all Foundera subscription plans. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason, including change of mind.
2. How to request a refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or email us at support@sololabs.ventures and we will help you. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
3. Cancelling your subscription
You can cancel your subscription at any time from your billing settings inside Foundera or through the Paddle customer portal. When you cancel, your plan stays active until the end of the period you have already paid for, and you will not be charged again.
Cancelling on its own does not automatically issue a refund — if you also want your most recent payment refunded within the 30-day window, request a refund as described above.
4. Annual plans and renewals
Annual plans are covered by the same 30-day money-back guarantee from the date of each order, including renewal orders. If a renewal charge took you by surprise, contact us within 30 days of that charge and we will arrange a refund.
5. Questions
For anything related to billing or refunds, contact:
Cem Nahit Köne (trading as Solo Labs Ventures)
Email: support@sololabs.ventures
You can also review Paddle's own refund policy and buyer terms.